Updating my address book

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This article is for Outlook Web App, which is used by organizations that manage email servers running Exchange Server 2013 or 2010.If you're using Office 365 or Exchange Server 2016, your email program is Outlook on the web.

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After you’ve finished updating your information, select Save to save your changes or Cancel to leave the account information without saving any changes. Most of the information on the General page is already provided for you.You’ll find the following 6 oab-files in this location which make up the full Offline Address Book: If you are still using Outlook 2002/XP or previous, the file names won’t have a “u” in front of their name.You’ll have to rename them all to or, in the case of Outlook 2010 or Outlook 2013, rename the folder containing the oab-files to to reset the local Offline Address Book.Due to various synching schedules, it can take up to 48 hours before you could actually see a change in Outlook after a modification has been made on the Exchange server or in Active Directory.In this guide, the relevant timings are explained and instructions are given in how you can directly force an update and resync, which can be very handy when troubleshooting or when you work in an Exchange environment which sees a lot of user mailbox mutations.

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